As many of you know, the Day of Reflection conference, scheduled for November 17 in NYC, has been cancelled, and some hundreds of ticket holders are now left seeking refunds.
I was forced to pull out of this event nearly two months ago and have said very little about it since. Now that Travis Pangburn has officially announced that he will be “folding” his touring company, Pangburn Philosophy, I can give a brief account of what happened.
- I participated in 10 events organized by Pangburn Philosophy between September 2017 and July 2018. I didn’t always approve of the way those events were staged or marketed, but all of them appeared to be successful.
- However, after the cancellation of an August 2018 conference in Auckland, Pangburn seemed intent on running his business off a cliff. He owed a lot of money to several speakers at that point, in the form of unpaid fees and reimbursements. Most egregiously, he seemed less than fully committed to refunding ticket holders for the cancelled Auckland conference.
- At this point, I had two more dates on the calendar with Pangburn in 2018: a dialogue with Brian Greene in Toronto (September 5) and the Day of Reflection conference in New York (November 17). I kept my appointment in Toronto because I was contractually obligated to do so. I also didn’t want to do anything that would harm Pangburn’s ability to pay his mounting debts.
- After Toronto, however, it became clear that Pangburn could not be trusted to put his house in order. Facing a total lack of transparency, and realizing that Pangburn was using my ongoing association with him to book future speakers, I withdrew from the NYC conference on September 21 (as well as from a Vancouver conference scheduled for March 2019). Legally, I was able to do this because Pangburn was in breach of my speaking contract. Ethically, I had a far more compelling reason to back out: I couldn’t promote or participate in an event for which I believed other speakers were unlikely to get paid; nor could I continue to work with someone who still hadn’t given refunds to ticket holders for a conference that had been canceled more than a month before.
- After I withdrew from the NYC conference, my management team asked Pangburn to give us the email addresses of all ticket holders so that we could notify them that I was no longer involved with the event. Pangburn refused to provide this information. However, he assured us that he would notify everyone himself. (I do not know whether he ever did.) He then stopped responding to our emails.
- At the time I pulled out of the NYC conference, I assumed that the revenue from ticket sales was still safely in the box office and that Pangburn would be obliged to issue refunds should the conference fail. That’s how things normally work, especially at a reputable venue like Lincoln Center. It hadn’t occurred to me that New York ticketholders might suffer the same fate as those in Auckland.
- I was left with a legal and ethical puzzle that I could not solve. Again, I had no way to communicate with ticket holders directly, and discussing the chaos surrounding Pangburn on my podcast never seemed like an option. Several friends and colleagues still had events on the calendar with him, and I didn’t want to do anything to derail them. In addition, many speakers who were aware of my reasons for pulling out of the NYC conference were still signed on and seemed intent on making it work. I couldn’t see anything to do that wouldn’t risk creating further harms.
Although Pangburn still owes several speakers (including me) an extraordinary amount of money, we were willing to participate in the NYC conference for free as recently as a few days ago, if he would have handed it over to us and stepped away. I have been told that this offer was made, and he declined it.
I find it appalling that so many people were needlessly harmed by the implosion of Pangburn Philosophy. I can assure you that every speaker associated with the NYC event will be much wiser when working with promoters in the future.